Continue with Meta

Connect your WhatsApp Business API number to Agentim in a few clicks with Continue with Meta: no Meta app, token or webhook to set up, plus a fix for every error.

What it does#

Continue with Meta connects a number on the official WhatsApp Business API without copying any IDs or tokens. You sign in with Facebook, choose your WhatsApp Business account and number, and Agentim sets up the rest.

You need:

A Facebook account that's an admin of your Meta Business account (or one you create in the Meta window).
A phone number for WhatsApp that isn't in use on the WhatsApp app on a phone, or one already in your WhatsApp Business account.
To be the owner or an admin of your Agentim account. Other team members see Only the account owner or an admin can connect a WhatsApp number.

Connect your number#

1
Open Channels
Click Channels in the sidebar. On WhatsApp · Official, click Open settings.
2
Click Continue with Meta
It's under Connect with Meta at the top (it may say Beta). If the button shows Loading Meta…, wait a moment. A Meta window opens. Keep the Agentim tab open while you finish there.
3
Sign in and pick your business
In the Meta window, sign in with Facebook and choose your business (or create one).
4
Pick or create the WhatsApp Business account
Choose an existing WhatsApp Business account, or create a new one with the display name customers will see.
5
Pick or add the number
Choose the number to connect, or add a new one and confirm it with the code Meta sends by SMS or call. If the account has several numbers, choose exactly one.
6
Keep every permission selected
When Meta lists what Agentim may access, leave everything ticked and click through to finish.
7
Wait while Agentim connects
The Meta window closes and Agentim shows Connecting your number…. This takes a few seconds.
8
Check the result
You see Connected: {your number} with its Display name and Quality (High, Medium, Low or Not rated yet), and a Connected pill.

After you connect#

Click Open chatbots and publish a chatbot. It starts answering on the number right away.
Add a payment method. To send templates (for example, messages after the 24-hour window), Meta needs a payment method on your WhatsApp Business account. Click Open WhatsApp Manager under the connected card and add one there.
Nothing else to set up. There's no Meta app, token or webhook to configure.
Test it: from another phone, send hi to the number. The conversation shows in Logs with your bot's reply.

To connect a different number later, or after an error, click Reconnect with Meta and go through the Meta window again.

If something goes wrong#

Every error appears under the button with a Try again link. Here's each message and what to do:

You see	What to do
The Meta window closed before you finished. Nothing was changed.	You closed the Meta window early, or it was blocked. Click Continue with Meta again and finish every screen. If no window opens, allow pop-ups for app.agentim.ai.
Meta's sign-in didn't load. Allow facebook.com in your ad or tracker blocker, then try again.	An ad blocker, tracker blocker or strict privacy setting blocked Meta. Allow `facebook.com` (or pause the blocker for app.agentim.ai), then click Try again. A different browser also works.
The Meta session expired. Click Continue with Meta again.	The sign-in took too long. Start again and finish within a few minutes.
Agentim didn't get access to this WhatsApp account. Try again and keep every permission selected.	A permission was unticked in the Meta window. Start again and leave everything ticked.
Meta no longer accepts Agentim's access. Click Continue with Meta again.	The access was removed in Meta. Click Reconnect with Meta.
That number isn't in the WhatsApp Business account you chose. Try again and pick a matching number.	Start again and choose the number that belongs to the WhatsApp Business account you picked.
Your WhatsApp Business account has no phone number yet. Try again and add a number in the Meta window.	Start again and add a number in the Meta window.
This WhatsApp Business account has several numbers. Try again and choose the one to connect.	Start again and pick exactly one number.
This number is already connected to another Agentim account. Disconnect it there first, or contact support.	Sign in to the other Agentim account and disconnect the number there, then try again.
This number has two-step verification on. Turn it off in WhatsApp Manager, then try again.	Open WhatsApp Manager, go to your phone numbers, open the number, turn off two-step verification (the 6-digit PIN), then click Try again.
Meta didn't activate this number. Check its status in WhatsApp Manager, then try again.	Open WhatsApp Manager and check the number's status: it may still be pending, or need a display name approval. Fix what Meta asks, then try again.
Meta isn't responding right now. Try again in a minute.	A temporary problem on Meta's side. Wait a minute and try again.
Meta rejected the request. Try again, or connect manually.	Try once more. If it keeps happening, connect with your own Meta app.
Meta didn't tell us which account you chose. Click Continue with Meta and try again.	The Meta window finished without a WhatsApp account. Start again and choose one.
Only the account owner or an admin can connect a WhatsApp number.	Ask the owner or an admin of your Agentim account to connect it, or to make you an admin in Team.
Connecting with Meta isn't available right now. Connect manually for now.	Turn on Connect manually and follow Connect WhatsApp with your own Meta app.
Continue with Meta isn't available for your account yet. Connect manually for now.	Same as above: use Connect manually for now.
We couldn't connect your number. Try again in a minute.	Something unexpected went wrong. Wait a minute and try again. If it keeps failing, use Connect manually with your own Meta app.
You seem to be offline. Check your connection and try again.	Check your internet connection, then try again.

Still stuck? Connect with your own Meta app instead. Your bots work the same way.