Billing & plans
What each plan includes, how conversations are counted, and how to upgrade, change or cancel your plan.
Plans#
Agentim has two plans: Free and Pro. There's no trial: Pro is paid from the day you upgrade.
| Free | Pro | |
|---|---|---|
| Price | $0 | $59/month, or $588/year |
| Chatbots | 3 | Unlimited |
| AI flows | 1 | Unlimited |
| Website widget | Up to 100 conversations a day | No daily limit |
| Your own Meta or Green API connection, up to 10 conversations a day | No daily limit | |
| Conversations | 10 WhatsApp and 100 website a day | 3,000 a month, then $10 per 1,000 |
| "Powered by Agentim" badge on the website chat | Always shown | Hidden (you can show it in Settings > Look) |
| Your own look on the website chat (logo, colors, chat button, floating Ask bar, custom CSS) | You can design it, it goes live with Pro | Yes |
| Team members | Unlimited | Unlimited |
Every AI model is available on both plans. Both plans include a monthly AI allowance in AI credits: Free includes 100 credits every month, and Pro 1,000 credits every month plus top-ups and your own AI key. If AI usage & credits says AI is included in your plan, AI replies cost nothing extra.
How conversations are counted#
Agentim is priced by conversations, not seats, so your whole team can build without raising your bill. A conversation is one customer who messages you on a given day.
- Free: up to 10 WhatsApp conversations and 100 website conversations a day. The count resets at 00:00 UTC. When you reach the limit, new customers' messages still show in Logs, but the bot doesn't answer them until the next day. Chats that started earlier that day carry on.
- Pro: 3,000 conversations a month, then $10 per 1,000. No daily limit.
Your usage is on the Billing page, under Usage.
Upgrade, change or cancel#
- 1
Open Billing
In the sidebar, click Billing. You see your Current plan, your usage, your cards and your invoices. Only owners and admins see this page.
- 2
Add a card
Under Payment methods, click Add card, enter the card and click Save card. The Default card pays for your plan.
- 3
Change your plan
Click Change plan. Choose Monthly or Yearly under Billing period (yearly saves about 17%), pick Pro, and confirm. The summary at the bottom says exactly what you pay today.
- 4
Check the result
Your Current plan shows Pro with Renews on and the date. Your invoice appears under Invoices.
- Cancel: click Cancel plan, then Cancel at period end. Pro stays active until the end of the period you paid for, then your account moves to Free. Nothing you built is deleted.
- Changed your mind: click Resume plan before the period ends.
- Invoices: click PDF to download one, View to open it, or Pay on an open invoice.
Payments are processed securely by Stripe. Agentim never sees your full card number.
Common problems#
- "Your card was declined." The message says why: not enough funds, an expired card, a wrong security code (CVC), or the bank blocked it. Use another card, or approve the payment in your bank's app and try again.
- "Payment due" on your plan. Your last payment didn't go through. Add a card under Payment methods, click Make default, then pay the open invoice under Invoices.
- "Add a card first." Pro is charged to your default card. Add one under Payment methods, then click Change plan again.
- "Your plan is set to end." Click Resume plan before changing plans.
- You can't remove a card. The default card pays for your plan. Add another card and click Make default on it first.
- "Daily limit reached." You've used today's free conversations. They reset at 00:00 UTC, or upgrade to Pro for no daily limit.